商務(wù)談判實(shí)例(一)DanSmith是一位美國(guó)的健身用品經(jīng)銷(xiāo)商,此次是RobertLiu第一回與他交手。就在短短幾分鐘的交談中,RobertLiu既感到這位大漢粗獷的外表,藏有狡兔的心思――他肯定是沙場(chǎng)老將,自己絕不可掉以輕心。
雙方第一回過(guò)招如下:
D:I
'dliketogettheballrolling(開(kāi)始)bytalkingaboutprices.
R:Shoot.(洗耳恭聽(tīng))I
'dbehappytoansweranyquestionsyoumayhave.
D:Yourproductsareverygood.ButI
'malittleworriedaboutthepricesyou
'reasking.
R:Youthinkweaboutbeaskingformore?(laughs)
D:(chuckles莞爾)That
'snotexactlywhatIhadinmind.Iknowyourresearchcostsarehigh,butwhatI
'dlikeisa25%discount.
R:Thatseemstobealittlehigh,Mr.Smith.Idon
'tknowhowwecanmakeaprofitwiththosenumbers.
D:Please,Robert,callmeDan.(pause)Well,ifwepromisefuturebusiness――volumesales(大筆交易)――thatwillslashyourcosts(大量減低成本)formakingtheExec-U-ciser,right?
R:Yes,butit
'shardtoseehowyoucanplacesuchlargeorders.Howcouldyouturnover(銷(xiāo)磬)somany?(pause)We
'dneedaguaranteeoffuturebusiness,notjustapromise.
D:Wesaidwewanted1000piecesoverasix-monthperiod.Whatifweplaceordersfortwelvemonths,withaguarantee?
R:Ifyoucanguaranteethatonpaper,Ithinkwecandiscussthisfurther