碰到國外的客人索要樣品，我們該如何回復(fù)呢？希望能給外貿(mào)新手一點(diǎn)啟發(fā)：

樣品索取回復(fù)樣本

建議提供代用品

DearSirorMadam,

Itisapleasuretoknowofyourcontinuedinterestinourproducts.Thesamplesyouhaverequestedarenowavailableandwillbesentfreeofcharge.WehavesentthepackageviaFedEx,withAirwayBillNumber8180-8713-0983.

Wehopeyoufindthesesamplesyourkilling.Wewouldliketoreiteratethatweacceptcustomizationofproductstosuityourrequirements.

Plessedonothesitatetocontactusforanyfurtherclarification.Welookforwardtodoingbusinesswithyou.

Withbestwithes,

Hillary

能提供樣品,但需要對方支付運(yùn)費(fèi)

DearSirorMadam,

Itisapleasuretoknowofyourcontinuedinterestinourproducts.Thesamplesyouhaverequestedarenowavailable.Samplesarefreeofcharge,butaccordingtoourcompany’policy,thecostomermustpaytheshippingcost.

SampleswillbesentimmediatelyassoonasthestandardUS$70shippingpaymentistransferredtoouraccountNo.009-334833299-2432atHongKong&ShanghaiBankingCorporation(HSBC)orwhenyouprovideuswithyourDHL,UPSorFedExaccountnumber.

Sorryfortheonconvenience,Ihopethislittleformslitywillnotstandinthewayofourfuturerelationship.

Wehopeyoucanunderstandourpositionandlookforwardtoourfuturecooperation.

Withbestragards,

Hillary

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