Chapter 1 準(zhǔn)確和正確Correctness1

1　術(shù)語(yǔ)準(zhǔn)確Accuracy with Industrial Terms2

2　信息準(zhǔn)確Information Accuracy5

3　語(yǔ)意正確Correct Messages7

4　拼寫正確Spelling Notes12

5　綜合應(yīng)用Integrated Application14

Chapter 2 數(shù)詞的寫法Amounts and Numbers19

1　數(shù)詞的寫法Word Style or Numeral Style20

2　只能使用阿拉伯?dāng)?shù)詞Numerical Digits Only23

3　只能使用文字?jǐn)?shù)詞Words Only26

4　注意事項(xiàng)Important Cautions28

5　綜合應(yīng)用Integrated Application31

Chapter 3 詞法正確Correct Diction33

1　名詞Nouns34

2　冠詞Definite Indefinite Articles36

3　動(dòng)詞Verbs Verbal Phrases37

4　介詞和連詞Prepositions Conjunctions41

5　綜合應(yīng)用Integrated Application42

Chapter 4 語(yǔ)法正確Correct Grammar47

1　常見問題Common Problems by Chinese Writers48

2　平行結(jié)構(gòu)Parallel Structure50

3　修飾語(yǔ)錯(cuò)位Dangling Modifiers54

4　不間斷句子Run-on Sentences56

5　短語(yǔ)句Fragment Sentences59

Chapter 5 漢化英語(yǔ)Chinglish63

1　類型Types of Chinglish64

2　惡性中式英語(yǔ)Malignant Chinglish64

3　動(dòng)詞連用Too Many Verbs67

4　良性中式英語(yǔ)Benign Chinglish69

5　綜合應(yīng)用Integrated Applications72

Chapter 6 具體化Concreteness81

1　概述An Overview81

2　信息完整全面Complete with the Six Wu2019s83

3　細(xì)節(jié)完整具體Concreteness in Action84

4　使用具體詞匯Using Concrete Words91

5　相關(guān)問題Important Cautions93

Chapter 7 體諒對(duì)方Considerateness97

1　對(duì)方為重You Attitude98

2　肯定與否定Positive vs. Negative104

3　角度恰當(dāng)Appropriate Perspectives106

4　人情味Personal vs. Impersonal110

5　尊重文化差異Cultural Awareness110

Chapter 8 清楚易懂Clarity113

1　語(yǔ)意清楚Clear Messages114

2　語(yǔ)句連貫Unity and Coherence118

3　邏輯布局Logical Flow121

4　語(yǔ)義重心Semantic Focus124

5　信息格式化Information Formatting126

Chapter 9 簡(jiǎn)明扼要Conciseness131

1　無(wú)關(guān)信息Relevant Facts Only132

2　冗詞和羅嗦Reducing Redundancies135

3　使用簡(jiǎn)單詞Use Simple Words140

4　多用動(dòng)詞Using Action Verbs141

5　精簡(jiǎn)句子結(jié)構(gòu)Streamlining Structure142

Chapter 10 恭敬禮貌Courtesy149

1　及時(shí)答復(fù)Timely Response150

2　最好不說(shuō)Better Not to Say It151

3　政治問題Politically Correct154

4　禮貌友好Friendly Expressions157

5　詞語(yǔ)褒貶Complimentary vs. Derogatory162

Chapter 11 與時(shí)俱進(jìn)Currency167

1　名正言順Updating Names168

2　語(yǔ)言陳腐Clichés to Avoid168

3　物盡其用Working Clichés Welcome173

4　與時(shí)俱進(jìn)Modern Remodeling175

5　多樣化表達(dá)Expressions Diversified179

Chapter 12 一般詢函Routine Requests183

1　定義與種類Nature Types of Requests183

2　撰寫步驟Writing a Request185

3　一般詢問例信Exemplary Routine Requests189

Chapter 13 應(yīng)求與自發(fā)詢函Special Requests201

1　文本特征Important Features202

2　應(yīng)求詢問Solicited Requests203

3　自發(fā)詢問Unsolicited Requests206

4　語(yǔ)言問題Language Issues210

Chapter 14 肯定回復(fù)Positive Replies219

1　回復(fù)的性質(zhì)Natures of Responses220

2　回復(fù)策略Approaches in Responses221

3　肯定性回復(fù)Positive Responses222

4　肯定性回復(fù)例信Exemplary Positive Replies224

5　詳解一例A Mini Case227

Chapter 15 否定回復(fù)Negative Replies237

1　直接否定Deductive Approach in Simple Negatives238

2　間接否定Inductive Approach in Negative Replies240

3　撰寫步驟Writing a Negative Message242

4　否定性回復(fù)例信Negative Replies in the Inductive Approach246

Chapter 16 詢價(jià)、報(bào)價(jià)與還價(jià)Enquiries, Offers and Counteroffers255

1　詢價(jià)概述Enquiries with Examples256

2　報(bào)價(jià)概述Offers with Examples258

3　還價(jià)概述Counteroffers with Examples261

Chapter 17 訂單與確認(rèn)Orders and Replies271

1　格式化訂單Form Order Letters272

2　訂購(gòu)函Standard Orders Letters274

3　訂貨確認(rèn)函Replies to Orders278

Chapter 18 索賠與回復(fù)Claims and Replies289

1　概述An Overview290

2　投訴函Complaints290

3　索賠函Claims293

4　回復(fù)例信Replies to Complaints and Claims296