第一章 Receiving Foreign Trademan 迎接外商須熱情
A Welcome at the Airport 機場迎接
Entry Visa 入境驗證
Through the Customs 通過海關
To the Hotel 前往賓館

第二章 Services Entertainments 吃喝玩樂顯個性
Reception 登記人住
Giving a Banquet 設宴招待
Having a Ball 舉行舞會
Room Services 客房服務
Currency Exchange 貨幣兌換
Dining Hall Service 餐飲服務
Shopping Service 購物服務

第三章 Business Negotiations 談判成敗一張嘴
Preliminary Talk 初次會談
Product Introduction 產品介紹
Inquiry and Offer 詢價報盤
Counter-Offer 討價還價
Acceptance and Order 接受與訂貨
Payment and Delivery 付款與交貨
Packing and Shipment 包裝與裝運
Inspection and Insurance 商檢與保險
Agency and Contract 代理與簽約
Claims and Settlement 索賠與理賠

第四章 Visits Sightseeing 情不自禁u201c愛u201d上你
Sightseeing Plan 游覽計劃
Visiting Nanjing 游遍南京
Introducing Chinau2019s Culture 介紹中國文化
Saying Goodbye and Seeing Off 告別與送行